From: Oleskiw, Myron (OleskiwM_at_iarmtlrd.lan.nrc.ca)
Date: Fri Sep 23 1994 - 14:22:00 EDT
I've just had a very good experience with IBM's service on my ThinkPad
750C. I had a key next to the TrackPoint II that didn't have the same feel
as the other keys and was therefore causing me a problem. I called IBM
Service here in Ottawa last Friday. They had a replacement keyboard in by
Monday afternoon, and when I showed up at the local service center on
Tuesday morning to have the keyboard replaced, the exchange was completed
within 15 minutes while I waited.
The new keyboard also appears to have the letters printed on top of the
keys, and the technician wasn't aware of a new style of keyboard with the
lettering embedded within the keys. He said "perhaps on the TP755...".
Myron Oleskiw
National Research Council Canada
Myron.Oleskiw_at_nrc.ca
This archive was generated by hypermail 2.1.3 : Thu Jan 23 2003 - 09:52:25 EST