From: Gen Cerf (gen_at_nynexst.com)
Date: Mon Oct 02 1995 - 12:27:55 EDT
I had an extreme trackpoint drifting problem a couple of weeks ago.
Mine started drifting totally out of control to the point
where 9/10 times, I was getting an error on reboot which made
the pad totally inoperable.
When I sent the pad in for service, they replaced the trackpoint
with a cat's paw one, sent an accompanying letter saying they
had discovered a problem with the trackpoints, and since I was
still under warranty, or the problem was theirs, I'm not sure which,
I was not charged.
If for any of you the problem won't go away or looks as if it's
getting worse, I highly recommend scheduling the repair at a convenient
time, rather than waiting until you have no choice!
Gen
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Genevieve Cerf
Advanced Speech Systems
NYNEX Science & Technology
500 Westchester Avenue
White Plains, NY 10604
(914) 644-2407
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