From: Howard Price (hprice_at_utsurg.med.uth.tmc.edu)
Date: Thu Aug 01 1996 - 09:38:58 EDT
Also had good experience with return; only loss is their shipping charge and
your cost of return.
BUT! They're now part of CompUSA. Therefore sales tax in many more states...
At 03:28 PM 7/31/96 -0700, you wrote:
>I've had good experiences with the return policy of this company: My
>original laptop was a Toshiba, bought from PCs Compleat. When it turned out
>to be unsatisfactory (power management was absurd, but that was the design)
>they accepted it back without any hassles, and promptly credited the card I
>had purchased it with. If only more companies behaved so well....
>
>Howard Simpson
>
>At 04:06 PM 7/31/96 -0500, James Gramling wrote:
>>Does anyone have any experience in trying to return thinkpads or other
>>portables to PCs Compleat? They tell me they have a satisfaction guarantee,
>>ie, you can send it back for any reason or no reason, as picky as one dead
>>pixel on an active matrix screen. Has anyone else tried to do this, and
>>were you successful? Many thanks,
>>
>>Jim Gramling
>>
>>
>>
>
>
>
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