From: Jane Loyless (jloyless_at_netbox.com)
Date: Sat Jan 03 1998 - 20:09:16 EST
At 04:29 PM 1/3/98 -0800, Randal Whittle wrote:
>One final note:
>
> PEP appears to be a very different outfit than they were a year or two ago
>when they annoyed us all with their blatant advertising on the list. Their
>new salesman, Leonard, has been most helpful in allowing us to do this and
>upgrading my machine free of charge so I could do the benchmarks and report
>to the list about the results.
>
> And when this question about "OK, cut through the numbers crap--was the
>upgrade worth it?" was posed, my first reaction was, "Well, I don't want to
>bias the results with my opinion--just let the numbers speak for
>themselves." I wrote Leonard and told him what my truthful opinion
>was--which you see in my note above. I didn't want to convey that to the
>list because it seemed ungrateful to all they had given us to do this.
>Leonard's reaction? "Tell them the truth."
>
> Now if you ask me, that's integrity--because he knew the truth was less
>than flattering to their upgrade product. The previous sales guy who used
>to infect our TP list used to tout claims of "Pentium-level performance"
>(and we now know that claim is a pile of manure).
>
> If that integrity is any indication of how things have changed at PEP, I'd
>have to re-think my prior negative impression of them. No agenda--just
>honesty. I was surprised and relieved because I really felt a conflict in
>providing these results. I was determined to remain unbiased and
>honest--and I was. the numbers you see in the benchmarks are the
>gosh-awful truth and are not monkeyed with.
>
FWIW, Leonard has been a participant for quite a while on the TP forum on
CompuServe where people who are out-of-line are rather quickly squashed by
the sysops. I don't think I've ever seen any complaints about him or PEP
posted to the sysops.
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