From: Bill Morrow (penzance_at_icanect.net)
Date: Thu Dec 03 1998 - 17:26:41 EST
David..
re. FedEx..
i have never heard of such a claim leveled at fedex..
i have, in fact, had 2 day economy packages delivered the next day..
afternoon packages delivered in the morning..
and such like..
ALSO, they finally delivered a package to a fellow in South Carolina who had scrambled his zip code to a kansas zip code..
i have nothing but praise for fedex and their people..!!
UPS is another story..
David Ross wrote:
> >I am sending my machine away for minor service. They're going to ship
> >me a FedEx box to ship the machine. Anyone know the average turn-around?
>
> If they have all the relevant parts in stock, then they shouldn't spend more than a couple of hours on actual repair (they just swap
> FRUs in and out until it works), so < 1 day including processing at their end. On the other hand, if swapping doesn't work, or they
> don't have all parts around, it can take a substantial period of time. Then there's FedEx variability - they're the only shipper I
> know that will deliberately stop a package if they think it is getting to the destination faster than specified for the rate class
> chosen.
>
> - David R.
-- Happy Trails...** Bill Morrow ** :-) WEB page http://thinkpads.com Thinkpad User Community: http://thinkpads.com/enter.html bill_at_thinkpads.com, morrow1_at_compuserve.com, morrow_at_treco.net 770X-7AU(8.1gig, 261meg), 770ED-5AU(8.1gig)<--For Sale 760ED(3.0gig, 104meg), 701C(6.3gig, 40meg), 755CE(no gig, 40meg), 750C(no gig, 4meg), IBM WorkPad(1meg)
Including, but not limited to, Subject to prior sale, Your mileage will vary, Done on a closed road with a professional driver AND Do not try this at home..
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