Re: IBM Service turn-arounds?

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From: Hugh Wyn Griffith FL (huwyngr2_at_compuserve.com)
Date: Thu Dec 03 1998 - 22:01:15 EST


Bill,

<< i have never heard of such a claim leveled at fedex.. >>

It certainly came out in an article on computer technology used by Fedex to
plan delivery routes that was in our paper recently -- syndicated surely --
to explain why you might see a delivery van more than once in your street.

Although the van might be carrying packages that were *not* "guaranteed
before 10:30" they would be kept on board for later delivery, after the
"befores" -- which is not to say that a van driver will not "do it his way"
to save a few steps <g>

Hugh Wyn Griffith
 Seminole, FL, USA
 Using Virtual Access OLR on Win98
 


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