From: Bill Morrow - http://thinkpads.com (penzance_at_icanect.net)
Date: Sun Dec 13 1998 - 01:51:57 EST
Ryan...
i don't know if ez-serve in canada is the same or not..
the whole sale thing is supposed to be transparent to the customer..
the paint thing is something that took some arguing initially (and a bit
of inside help) to get resolved on some 770-1AU machines..
if they give an argument about the paint, refer them to the USA
operation where it should be well known now..
Ryan Hung wrote:
>
> I just called EasyServ (that is what it's called in my user's reference--is
> EZ-Serve a new name?) to get two items on my Thinkpad 600 repaired: the left
> speaker, which is a little flaky, and paint that's coming off the palmrest.
> They were very courteous, and gave me no indication that there would be any
> charges incurred. Of course, I am using EasyServ in Canada, so if, as Bill
> mentioned, EasyServ in the U.S. has been sold but not in Canada, that might
> make a difference. Anyhow, I'm waiting for the box to arrive, and will let
> the list know how it goes. They say it'll take 4-5 days to swap out the
> entire top panel.
>
> Ryan.
>
> _/ \__/ \__/ \__/ \__/ \__/ \__/ \__/rhung_at_vcn.bc.ca__/ \__/ \__/
> \_Apoptosis=programmed cell death/ \__/ \rwhung_at_interchange.ubc.ca_/ \__
> _/ --you can't live without it!/ \__/ \http://www.vcn.bc.ca/people/rhung
> \__/ \__/ \__/ \__/ \__/ \__/ \__/ \My words Copyright (C) 1998 \__
-- Live long and prosper, Happy Trails...** Bill Morrow ** :-) WEB page http://thinkpads.com Thinkpad User Community: http://thinkpads.com/enter.html bill_at_thinkpads.com, morrow1_at_compuserve.com, morrow_at_treco.net 770X-7AU(8.1gig, 260meg), 701C(6.4gig, 40meg), 755CE(no gig, 40meg), 750C(no gig, 4meg), IBM WorkPad(1meg)
Including, but not limited to, Subject to prior sale, Your mileage will vary, Done on a closed road with a professional driver, Do not try this at home, Don't spit into the wind AND, GoodNIGHT, Mrs. Calabash, whereEVER you are...
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