From: Bill Morrow - http://thinkpads.com (penzance_at_icanect.net)
Date: Sun Dec 13 1998 - 02:04:32 EST
what about a machine with a dozen bad pixels.. ??
under the replace level but more than the "i can't stand it" level..???
Paul Khoury wrote:
>
> On Thu, 10 Dec 1998 17:27:44 -0500, Bill Morrow wrote:
>
> >damage is one thing, but some vendors have an agreement with most
> >manufacturers that the mfg. will replace a doa machine..
> >i have received about 60 or 70 thinkpads over 4 or so years and only had
> >one doa, and it was not doa, it had way too many bad pixels..
> >
> >and i suppose i should have said:
> >"here, i must comment..NO reseller will take a return on a working opened
> >
> >box thinkpad.."
> >
> Hmmm... I think our store takes back open box notebooks, including a 365 that we have in
> DND (damaged and defective).
>
> They just take it to DND and wait to ship it back to the mfg. Our manager seems to just want to make
> customers happy.
>
> Paul Khoury | pkhoury_at_loop.com | Sent from my ThinkPad 701CS
> http://warped.cswnet.com/~pkhoury/index.html
> Proudly using OS/2 Warp 3/4, Solaris 2.3, Linux 2.0.29,
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-- Live long and prosper, Happy Trails...** Bill Morrow ** :-) WEB page http://thinkpads.com Thinkpad User Community: http://thinkpads.com/enter.html bill_at_thinkpads.com, morrow1_at_compuserve.com, morrow_at_treco.net 770X-7AU(8.1gig, 260meg), 701C(6.4gig, 40meg), 755CE(no gig, 40meg), 750C(no gig, 4meg), IBM WorkPad(1meg)
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