From: Bill Morrow (penzance_at_icanect.net)
Date: Wed Dec 23 1998 - 23:19:31 EST
Alan..
i have never heard of such a 'lemon' policy..
but if i were you, i would ask to speak to a manager..
gently and kindly, work my way up the ladder..
Alan Wong wrote:
> Hello,
>
> I remember reading a thread while back about IBM's policy
> of having a unit reapaired three or four times and you
> can get the same unit replaced brand new. Could anyone confirm
> this and what the "exact policy" is. For the last 1.5 months that
> I've had my Thinkpad 600E, I've sent the unit in 4X already for various
> system board failures. The first time was only 3 days after I had the unit.
> Well, if anybody has any info or "documentation" on this, it would be greatly
> appreciated.
>
> Thanks,
> Alan
-- Live Long and Prosper, Happy trails...** Bill Morrow ** :-) WEB page http://thinkpads.com Thinkpad User Community: http://thinkpads.com/enter.html bill_at_thinkpads.com, morrow1_at_compuserve.com, morrow_at_treco.net 770X-7AU(8.1gig, 261meg), 760ED(3.0gig, 104meg), 701C(6.3gig, 40meg), 755CE(no gig, 40meg), 750C(no gig, 4meg), IBM WorkPad(1meg)
Including, but not limited to, Subject to prior sale, Your mileage will vary, Done on a closed road with a professional driver AND Do not try this at home..
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