No ext warranty on iSeries - was Re: Thinkpad 390 v. 1552 i Series

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From: Simon Bryquer (sbryquer_at_worldnet.att.net)
Date: Sat Sep 04 1999 - 13:21:26 EDT


My understanding is that IBM has reneged on the extended warranty for
the iSeries. Many have complaint in news:comp.sys.laptops that when
purchasing the iSeries they were told that extended warranty was
available but when they tried to purchase it were told it was not. I'm
saying all this taking people's word -- not having checked out recently
with IBM directly.

I do know when I helped a friend that was new to laptops with a i1412
(when they first came out)and called for the extented warranty the first
IBM person that answered the phone said it was not available --because
the model number was not yet listed in their guidelines -- but the next
level said it was and sold it.

But now I believe things might very different.So make sure before you
make your buying decision.

Simon Bryquer

Simon Bryquer -- Remove all Xs before Name & World when replying

Richard E. Robbins wrote:
>
> I am looking for purchase two notebook machines for active use in my home.
> My wife uses them for typical SOHO applications and my children use them for
> a wide variety of childrens software including many CD ROM applications as
> well as limited web browsing. I would use these machines in a pinch if for
> some reason there was a problem with my primary computer. We are all most
> comfortable with the pointer stick style pointer. I have had good luck with
> Toshibas but am attracted to the Thinkpad line (which we have had great
> success with at my place of work). I am willing to spend up to $3000 or so
> per machine.
>
> These machines will replace a pair of aging Toshiba Satellite Pro notebooks,
> a 400 and 430 CDT, respectively. Because these machines are rarely taken
> out of the house, a seven pound box is not a problem. A three spindle setup
> would be nice. At a minimum the notebook must be able to be configured with
> an onboard CD ROM. A port replicator with PCMCIA support is also a must as
> we prefer to dock the machines to the replicator in order to attach to a
> home network. I don't want my wife or children fussing with attaching
> network cables to any device. The screen should support 1024x768. I am
> aware that some screens support larger resolutions by some sort of panning
> technique where the screen shifts as you move the mouse pointer along the
> edge of the display. I am not interested in this approach at all. In other
> words, if the display is set to 1024x768 I want the whole thing visible at
> one time. Finally, I have assumed 64 meg of memory and at least a 4.0 gig
> hard drive.
>
> At the end of the day I've narrowed things to the 1552 i Series, although
> I'm not sure what sorts of port replicators are available and the 390 (one
> of the models with the 14 inch screen).
>
> How would you differentiate between these machines for my intended use? Why
> should I prefer one to the other?
>
> -- Rich

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