From: David Ross (ross_at_math.hawaii.edu)
Date: Wed Oct 06 1999 - 15:34:20 EDT
> So I have some basic EZServe questions.
>
> How fast can I expect EZServe to turn this around?
12 hours plus shipping time each way, if there is no special problem.
> Will it be OK with them if I ship the machine without internal
> disk (to prevent the wipe-out of my data)?
Probably - you might ask when you call to get your authorization number, just to be sure.
> Is this a common problem that an authorized IBM repair center
> should be able to handle without screwing up?
I think the usual rule of thumb is that EZ serve is more reliable than local centers. I'm afraid to even drive near the local
center with my Thinkpad in the car:-)
- David
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