From: A Kumar (kassoc-2_at_idt.net)
Date: Fri Nov 05 1999 - 07:47:53 EST
Disgruntled customer on the attack ;)
We to say I am disappointed in the way IBM handled my case would be an
understatement so I might as well pass along some phone numbers.
I letter addressed to:
Louis V. Gerstner, Jr
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
914-499-4711 -> phone number for executive customer service
Okay here we go you can reach Pam Blue-Tomson of executive customer service
directly at:
(919) 517-0552 -> Fax
(919) 517-0871 -> Phone
> -----Original Message-----
> From: David Ross [mailto:ross_at_math.hawaii.edu]
> Sent: Thursday, November 04, 1999 11:57 PM
> To: ThinkPad List
> Subject: IBM customer service address (*not* e-address)
>
>
> Does anyone have the street address for IBM Customer Service? I
> know this exists - I had a correspondence with "executive customer
> service" a few years ago - but it now seems to be
> a trade secret, i.e. I cannot find it on any of their web sites
> and none of the disembodied voices at
> the end of the various IBM phone numbers I called today were able
> or willing to give me the information. (If necessary I will try
> to find my old files - currently in storage - but I'm hoping
> someone here has the info already.)
>
> Thanks,
> David R.
> ross_at_math.hawaii.edu
>
>
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