Re: IBM customer service address (*not* e-address)

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From: JEShoemaker_at_aol.com
Date: Fri Nov 05 1999 - 16:02:11 EST


In a message dated 05/11/99 3:53:05 PM Eastern Standard Time,
benkoh_at_leland.Stanford.EDU writes:

> If anyone knows whether or not refurbished machines *do* qualify for
> extended warranties, please let me know.

IBM charge me $240 last march for a 1-yr extended warranty on
my 560e (2640-30U/4Y1).
My documents suggest directing all inquires and correspondence to:

IBM Corporation
4800 Falls of the Neuse Road
Raleigh, NC 27609

or:

PO Box 29554
Raleigh, NC 27626

Hope that's helpful ... John


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