Re: Fascinating article on IBM ThinkPad Repair Service

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From: Randal Whittle (rwhittle_at_usa.net)
Date: Sat Apr 01 2000 - 01:12:12 EST


At 06:36 PM 03/31/2000 -0500, you wrote:
> > (2) The problem is that *many* of us users on the list have
> >experience the exact same, or similar, problems with IBM's repair service.
> >Its a *far* cry from what those of us who are ThinkPad "Veterans" remember
> >from the TP 75X days...
>
>.... And some of us have not had any problems with service -- and not in the
>"old" dys but in the last couple of years, including this past week.

         Heaven help you when you find out the truth. I won't even go into
mine alone--both good (years ago) and bad (last year, a year before that
with a different machine). And my experience only scratches the surface.


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