From: STeve Andre' (andres_at_msu.edu)
Date: Wed Jul 05 2000 - 22:19:16 EDT
It's certainly true that the i Series units have their share of problems, but
you state some things in a misleading way.
Unless there has been a change in the last two weeks, there have been zero
(ie, none) incidents of the AC adaptors causing a fire--the company that made
them had some OTHER units short out, but no ThinkPads ever have.
The disks are the standard units which IBM makes, and all disks have things
like infant mortality problems, or noises. My 4G disk in my 1451 makes a
noise when spinning, which got worse over time. I got it replaced by IBM,
but unforunately the noise is returning. I believe the IBM 14 and 25G disks
make this noise, too. My IBM 6G disk in my 1480i doesn't however. I have
heard some rumors that IBM has addressed the noise/clunking problems in
their 30/32G disks. We'll see if they get ironed out. At any rate, these are
IBM disks, not "i Series disks" so while you are right about their
characteristics,
they aren't specifically about i Series.
The USB problem is easily fixed by a software patch, which is downloadable.
Aggravating to endure, but the patch works.
So I'd ask you to think about the way you say things. Yes, there ARE some
problems with the i Series ThinkPads. But speaking as one who now maintains
14 laptops from 6 different manufacturers, I can say that the i Series do
*very*
well against the others in terms of reliability and service record. I am
beholden
to no interest--if IBM and Dell didn't do things right I wouldn't use them.
STeve Andre'
At 01:21 PM 7/4/00 -0500, rudolph wratten wrote:
>Hello.
>
>I looked up the i series, service history is the pits.
>Perhaps IBM has a string of bad parts, or the design is pushing the
>envelope.
>Whatever the case, problems abound, including screens that cloud, hard
>drives that go clunk/grind in the night, USB that can hum a tune, and lets
>not forget the 'power plug roasting on a burning wall', .
>All in all, really great "Thinkpads".
>And remember, EZ Serve knows about the problems, everybody did get the
>extended warranty?.
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