From: STeve Andre' (andres_at_msu.edu)
Date: Wed Jul 05 2000 - 22:54:26 EDT
I can't agree that they don't get the same service treatment that the other
units do. I've had several in for service now, and they've been repaired at
the same speed that the 770s and 600s have been. When I first got my
1451 I wondered if it would be a second class citizen at EZ Serve, but
that has not been the case for me. There are however variations in service
in EZ Serve itself, I know, but that seems to be related to the indictent at
hand, or the service technician, not the product being serviced.
Yes, I'd like to have had a three year warranty too, so I got one from GE
when I bought my unit. Some day I might need to use it.
For the record I have a 1451 and 1480, both being used almost around the
clock, and both have been very reliable. The 1451 needed a new screen
which was changed out; the 1480 had a loose screw which made for a
couple of trips to the factory, but both were fixed rather quickly.
I too remain delighted with my 1480, happily running OpenBSD with
amazing speed. My 1451 is much slower, but I knew that when I got
it, owing to budget constraints. It's still a fantastic screen however, and
works quite well for writing, email and web stuff.
I have developed the two laptop lifestyle and am happy...
Lastly, a ThinkPad is what IBM says is one. I'm very impressed with the
service they've given mine, and the ones I ride herd on.
STeve Andre'
At 05:34 PM 7/4/00 -0400, Bruce Markowitz wrote:
>Some of us stay away from the "one year warranty" machines, like the 1
>series made by Acer. They just don't seem to live up to the IBM
>reputation, and also don't seem tog et the same service treatment.
>
>Jim Biggerstaff wrote:
> >
> > > THat's why true ThinkPad folks don't buy machines made by Acer!
> > >
> > Ah, nothing like the word "true" to perk me right up.
> >
> > I've had a 360C, a 755C and 755CX, a 701C, and a 560. I remain delighted
> > with my i1480.
> >
> > Please share with us, Markowitz, in some detail:
> >
> > a. What is a "true" Thinkpad folk?
> >
> > and
> >
> > b. Who determines fitness for this lofty status?
> >
> > Eagerly awaiting the determination of my worthiness or lack therof.
> >
> > jim
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