From: R Briganti (r.briganti_at_bellemead.com)
Date: Wed Aug 02 2000 - 21:53:13 EDT
I have a 770ED running Windows 2000 that used to suspend but quit. When I
try to suspend, I get the message:
The device driver for the 'PC/AT Enhanced PS/2 Keyboard(101/102-Key)'device
is preventing the machine from entering hibernation. Please close all
applications and try again. If the problem persists, you may need to update
this driver.
According to MSKB article Q257199, this error is caused when a program
installs a kernel mode driver that attaches itself to the standard keyboard
driver (I8042prt.sys). The article lists Adobe Type Manger 4.0 and Pgpdisk
6.02 as examples but says there could be more. Since I don't have either
installed on my machine, I guess that I have one of the other unamed
programs causing the problem.
The article also says that "The error message indicates that the program
installed a kernel mode driver that attaches itself to the keyboard driver
and which does not support Plug and Play I/O request packets (IRPs)."
Can anyone tell me how to locate the driver that attaches to the keyboard
driver so that I can uninstall the culprit?
The location of the KB article is:
http://support.microsoft.com/support/kb/articles/q257/1/99.asp?LN=EN-US&SD=g
n&FR=0
Bob
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