From: Bill Morrow (penzance_at_gate.net)
Date: Fri Mar 02 2001 - 14:54:37 EST
OH..!!
one more thing..
easy serve now, is like a teen age boy..
sometimes surly and just plain dumb, but on other occasions, they will
dazzel you with just how wonderful they CAN be..
Cordially, :-)
Bill Morrow
WEB page http://thinkpads.com
thinkpads.com Open Forum
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or go to thinkpads.com and link from there
E-Mail: bill at thinkpads dot com
----- Original Message -----
From: "James H. E. Maugham" <CaptJHEM_at_waterw.com>
To: "Bruce Markowitz" <scosgt_at_worldnet.att.net>; <thinkpad_at_cs.utk.edu>
Sent: Friday, March 02, 2001 1:30 PM
Subject: Matching the Drapes and Rugs!
> Bruce,
>
> Bruce Markowitz [mailto:scosgt_at_worldnet.att.net] wrote:
>
> > However, sometimes the Serial Number on the case does not match the
serial
> > number in the BIOS - that can happen when IBM replaces a system board
(or a
> > lower case).
> > Been there, done that, NOT a problem for warranty service
>
> Only if EZServe has a record of doing the changeout. If you or I do it,
that
> usually results in no more warranty!
>
> They made an exception for me several years ago on some donated units
where the
> DPO had swapped some cases and MBs. EZServe was adamant that the _only_
reason
> they took them was because 1) the serial numbers on the case and in the
BIOS
> were both for machines that were still under warranty and 2) the subject
> machines had all been sent in at one time or another and they couldn't
> absolutely prove that they hadn't accidentally swapped cases.
>
> Regards,
>
> James
>
>
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