From: Steve C. (stevec50_at_yahoo.com)
Date: Thu May 03 2001 - 15:09:33 EDT
I agree. That has been my experience exactly.
--- Bill Morrow <penzance_at_gate.net> wrote:
> i can't keep my mouth shut any longer.. :-)
>
> warranty issues are complex.. i wont' go into it
> further than to say:
>
> toshiba will warrant any toshiba drive.. it takes a
> while, but they will..
>
> fujitsu is faster and better to deal with than
> toshiba (of so i've been
> told)
>
> ibm will only warrant the drive to the original
> purchaser..
> i.e. buy a travelstar from an ibm auth. distributor
> and its under warranty..
> buy it from me and i'm your warranty agent..
> usually, i go back to MY vendor, who covers the
> drive and ships me out
> another drive..
> i pay for shipping the dead drive back to my vendor
> and the replacement
> drive to my customer..
> some of you know that i go further than any other
> vendor selling drives
> retail..
>
> buy a travelstar from an ebay seller and HE is your
> warranty agent..
> i've seen drives for sale on ebay where the seller
> promises IBM warranty and
> i KNOW he's lying..!
>
> thinkpad option drives are in the same boat..
> the PC division warrants them, NOT ibm storage
> systems..
> a few years ago i was told that the pc company was
> just another customer to
> ibm storage systems..
> perhaps this is why some thinkpads have hitachi
> drives in them..
>
> Cordially, :-)
> Bill Morrow
=====
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