From: Bill Morrow (penzance_at_gate.net)
Date: Fri May 04 2001 - 02:54:44 EDT
i was not clear..
i meant the so called OEM drives are warranted only through the original
purchaser..
if you buy a travelstar from wylie, it is under warranty and, if my memory
still works, usually marked "OEM"
Cordially, :-)
Bill Morrow
WEB page http://thinkpads.com
thinkpads.com Open Forum
http://www.afaonline.com:8080/webboard/$webb.exe/~2/login?
or go to thinkpads.com and link from there
E-Mail: bill at thinkpads dot com
----- Original Message -----
From: <scosgt_at_att.net>
To: "Bill Morrow" <penzance_at_gate.net>
Cc: "Steve C." <stevec50_at_yahoo.com>; "STeve Andre'" <andres_at_msu.edu>;
<thinkpad_at_cs.utk.edu>
Sent: Thursday, May 03, 2001 7:41 AM
Subject: Re: Louie ALERT!!--Warranty theories
> That's not exactly my experience
> You can check warranty status on the Storage Web Site
> If it shows as being under warranty (the OEM marked ones
> will NOT), you can do an RMA on line and they WILL
> replace the drive. Have done so several times on drives
> that came from ????
> > i can't keep my mouth shut any longer.. :-)
> >
> > warranty issues are complex.. i wont' go into it further than to say:
> >
> > toshiba will warrant any toshiba drive.. it takes a while, but they
will..
> >
> > fujitsu is faster and better to deal with than toshiba (of so i've been
> > told)
> >
> > ibm will only warrant the drive to the original purchaser..
> > i.e. buy a travelstar from an ibm auth. distributor and its under
warranty..
> > buy it from me and i'm your warranty agent..
> > usually, i go back to MY vendor, who covers the drive and ships me out
> > another drive..
> > i pay for shipping the dead drive back to my vendor and the replacement
> > drive to my customer..
> > some of you know that i go further than any other vendor selling drives
> > retail..
> >
> > buy a travelstar from an ebay seller and HE is your warranty agent..
> > i've seen drives for sale on ebay where the seller promises IBM warranty
and
> > i KNOW he's lying..!
> >
> > thinkpad option drives are in the same boat..
> > the PC division warrants them, NOT ibm storage systems..
> > a few years ago i was told that the pc company was just another customer
to
> > ibm storage systems..
> > perhaps this is why some thinkpads have hitachi drives in them..
> >
> > Cordially, :-)
> > Bill Morrow
> > WEB page http://thinkpads.com
> > thinkpads.com Open Forum
> > http://www.afaonline.com:8080/webboard/$webb.exe/~2/login?
> > or go to thinkpads.com and link from there
> > E-Mail: bill at thinkpads dot com
> >
> > ----- Original Message -----
> > From: "Steve C." <stevec50_at_yahoo.com>
> > To: "STeve Andre'" <andres_at_msu.edu>
> > Cc: <thinkpad_at_cs.utk.edu>
> > Sent: Wednesday, May 02, 2001 9:37 PM
> > Subject: RE: Louie ALERT!!--Warranty theories
> >
> >
> > > Yes it's true. At least that's what IBM told me. You
> > > are probably thinking about DESKTOP drives that have a
> > > 3 year warranty. Laptop drives are different.
> > >
> > > --- STeve Andre' <andres_at_msu.edu> wrote:
> > > > That is simply not true, Steve.
> > > >
> > > > I have a friend who bought an ibm 18G disk about two
> > > > years ago
> > > > and it failed last month. IBM verified that it was
> > > > sold by a dealer
> > > > they dealt with, and they shipped out a new disk.
> > > > I've heard of
> > > > this happening before, and now I know someone who
> > > > got a
> > > > replacement disk after the one year mark.
> > > >
> > > > I know you got bitten by a one year warranty on a
> > > > disk you bought,
> > > > but you shouldn't blind yourself to the fact that it
> > > > is possible to get
> > > > an extended warranty from IBM, depending on where
> > > > you got the
> > > > disk from.
> > > >
> > >
> > >
> > > =====
> > > Hey I am not unemployed, I'm a Free Agent!
> > >
> > > __________________________________________________
> > > Do You Yahoo!?
> > > Yahoo! Auctions - buy the things you want at great prices
> > > http://auctions.yahoo.com/
> > >
> >
>
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