From: Bill Morrow (penzance_at_gate.net)
Date: Mon Jul 30 2001 - 02:42:18 EDT
if the drive is noisy enough, just hold the telephone next to it when the
tech is on the line..
this worked for me, once..! :-)
Cordially, :-)
Bill Morrow
WEB page http://thinkpads.com
thinkpads.com Open Forum
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or go to thinkpads.com and link from there
E-Mail: bill at thinkpads dot com
----- Original Message -----
From: "James H. E. Maugham" <CaptJHEM_at_waterw.com>
To: "Andrew Wells" <ajwells_at_ix.netcom.com>
Cc: "Thinkpad List" <THINKPAD_at_cs.utk.edu>
Sent: Sunday, July 29, 2001 10:16 PM
Subject: RE: Question on EZ serv hard drive repairs
> Andrew Wells [mailto:ajwells_at_ix.netcom.com] wrote:
>
> > Did you have to do the drive fitness test or did they replace it
> > because you said it was noisy?
>
> They replaced it on my _repeated_ complaints that it was VERY noisy and I
> greatly feared it's imminent demise.
>
> Translated, that simply means I made a PITA of myself. This occurred
within
> the first 90 days of ownership and they replaced it with another 12GB
> Travelstar.
>
> Other times I have had to run DFT to prove a drive was well and truly dead
> before they'd ship a new one.
>
> Regards,
>
> James
>
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