RE: Extended Warranties, was RE: Factory Refurbed 600E's From Ubid

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From: James H. E. Maugham (James.H.Maugham_at_verizon.net)
Date: Fri Feb 01 2002 - 11:35:46 EST

Dr. Jeffrey Race [mailto:jrace_at_attglobal.net] wrote:

> The agreements are long contracts (~20 pages) with something in the
> bowels of the IBM beast. Info below from my files; one or more of
> these contacts should evoke the information. The agreements are nothing
> special that I know of; in fact so far as I know it is the only way
> to get service on these machines. I never heard of "extended warranty".
>
> IBM MAINTENANCE AGREEMENTS File E:\ADMIN\IBMMAINT.ADM October 10, 2001

I apologize, we're discussing apples and oranges. There's a vast gulf between
Service Agreements, which are only available to corporations, and the warranty
extensions/upgrades I was referring to.

Even the ServicePac upgrade to onsite service contains the qualifier: "These
services are available for machines normally used for business, professional, or
trade purposes, rather than personal, family or household purposes".

Regards,

James

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