From: STeve Andre' (andres_at_msu.edu)
Date: Thu Oct 31 2002 - 23:47:55 EST
Yeah, if they can tele-sense my socks my A30p is doomed...
The screen is a little dirty. Thats all I can see on the outside.
I now wonder what could be inside the unit. Of course, if
something IS inside, who is to say that the <whatever> didn't
originate at the factory?
But no, they didn't say what it was they found. Thats one of the
things that has me so mad--no *useful* data about this. That,
and the fact that they couldn't be bothered to email me, as I
said to do in case of problems, on the paper I taped to the
case.
I am a little depressed that you've never heard of this, Bill.
I *don't* want to be blazing new tails in EZ Serve stupidity.
We'll see what happens tomorrow.
*sigh*
--STeve Andre'
On Friday 01 November 2002 12:00 am, Bill Morrow wrote:
> you REALLY need to wash your socks...! :-)
>
> okok, that is the most amazing thing i ever heard about..!
>
> and the note did not identify the biological hazard..?
>
> you know, of course, that there is a lot of paranoia IRT white powder..
> no powder sugar donut fingerprints..?
>
> <------------------------------->
> Cordially, :-)
> Bill Morrow
> WEB page http://thinkpads.com
> thinkpads.com Open Forum
> http://www.afaonline.com:8080/webboard/$webb.exe/~2/login?
> or go to thinkpads.com and link from there
> E-Mail: bill at thinkpads dot com
> ----- Original Message -----
> From: "STeve Andre'" <andres_at_msu.edu>
> To: <thinkpad_at_stderr.org>
> Sent: Thursday, October 31, 2002 9:13 PM
> Subject: [Thinkpad] EZ Serv insanity
>
> > OK, we've talked about EZ Serv problems before, but this is
> > I think different from anything I've heard before on this list.
> >
> > My wonderful A30p developed a video memory problem last
> > week. I delayed sending it it 'till early this week so as not to
> > be without it on the weekend, at least in theory.
> >
> > I shipped it off, verified that IBM had it yesterday and found out
> > that it came back to my work place in the morning. It was a
> > busy day so I didn't get to it 'till evening.
> >
> > I happily opened the box and there was my thinkpad, along
> > with a note which I will give the first few paragraphs of:
> >
> > "Your IBM ThinkPad is being returned to you unrepaired, due
> > to the presense of an offensive of biological hazard.
> >
> > Upon initial inspection of your ThinkPad at IBM's EZ Serv
> > repair depot, out technicians found that your ThinkPad was
> > delivered to IBM containing an offensie or biological hazard.
> > The presence of this hazard prevents IBM technicians from
> > performing repairs on your system."
> >
> > I AM STUNNED. There is no odor on my ThinkPad, nor does
> > there seem to be any evidence of chemicals on it. I immediately
> > called IBM, and got a useless person who could only say that
> > there was a "problem" with it and could say no more.
> >
> > I was refered to another 800 number which was equally
> > useless, though the woman there did follow up with an email
> > since I had to leave for the commute home.
> >
> > Tomorrow I will be calling the 800 number that I got in email
> > and I will attempt to figure out what;s going on here.
> >
> > Has anyone *ever* heard of this? Does anyone know what
> > IBM's EZ Serve does to "inspect" ThnkPads for chemicals?
> > How do you prove that your ThinkPad does not contain
> > offensive or biological contaigon? It occurs to me that if Franz
> > Kafka had been born in our time I could see this being the subject
> > of one of his stories...
> >
> > Right now I am so disgusted that I can hardly type straight.
> >
> > --STeve Andre'
> >
> > ps: more tomorrow as it develops
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