From: Steve C. (stevec50_at_yahoo.com)
Date: Fri Nov 01 2002 - 21:15:51 EST
It sounds like they can make up any excuse to avoid a
repair! Maybe it's a new policy designed to cut costs?
--- STeve Andre' <andres_at_msu.edu> wrote:
> I have now contacted a problem resolution center
> at
> IBM to deal with my issue of an "offensive or
> biological
> hardard" impaired ThinkPad.
>
> At this point all I have been able to do is lodge
> my
> complaint. I have been told that within three
> business
> days someone at IBM should be contacting me about
> this.
>
> I am also led to believe that my waranty is
> voided at
> this point, because of the alledged problem inside
> my
> laptop.
>
>
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