From: Aryeh Goretsky (goretsky_at_adelphia.net)
Date: Fri Nov 01 2002 - 22:06:05 EST
Hello,
It just occurred to me that maybe someone at EZ Serv was confusing
a computer virus issue with a biological one. Many years ago McAfee
Associates sold stickers which said something like "This computer
checked for viruses on __________ ___, 19__" where the blanks were
filled in with the date. They also had the old McAfee 5.25" floppy-
disk-over-a-caduceus logo.
Perhaps someone at EZ Serv confused such a service tag with the
"biohazard" trefoil logo?
Regards,
Aryeh Goretsky
At 03:42 PM 11/1/2002 -0600, you wrote:
>Message: 15
>From: "STeve Andre'" <andres_at_msu.edu>
>Reply-To: andres_at_msu.edu
>Organization: MSU Dept of Political Science
>To: thinkpad_at_cs.utk.edu
>Date: Fri, 1 Nov 2002 15:42:02 -0500
>Subject: [Thinkpad] EZ Serv insanity update 1
>
> I have now contacted a problem resolution center at
>IBM to deal with my issue of an "offensive or biological
>hardard" impaired ThinkPad.
>
> At this point all I have been able to do is lodge my
>complaint. I have been told that within three business
>days someone at IBM should be contacting me about
>this.
>
> I am also led to believe that my waranty is voided at
>this point, because of the alledged problem inside my
>laptop.
>
> I really don't know what to say at this point. I'm going
>to have to wait it seems, 'till I can talk to someone at IBM
>who might take an interest in keeping a customer.
>
> I feel somewhat punctured right now, and my years of
>belief (and personal money spent) in IBM's reputation is
>pretty tattered at this point.
>
> I don't expect to hear from IBM until next Tuesday or
>Wednesday but till report further then on what I encounter.
>
>--STeve Andre'
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