From: Bill Morrow (penzance_at_gate.net)
Date: Thu Nov 07 2002 - 12:37:33 EST
noo, it is "Never Giveup!!!" :-)
heh, heh, but the message is clear and what a wonderful and fun movie galaxy
quest was..!
<------------------------------->
Cordially, :-)
Bill Morrow
WEB page http://thinkpads.com
thinkpads.com Open Forum
http://www.afaonline.com:8080/webboard/$webb.exe/~2/login?
or go to thinkpads.com and link from there
E-Mail: bill at thinkpads dot com
----- Original Message -----
From: "Phil Smith III" <lists_at_akphs.com>
To: <thinkpad_at_stderr.org>
Sent: Thursday, November 07, 2002 7:43 AM
Subject: [Thinkpad] Re: EZ Serv insanity update 3
> I've been following this saga like everyone else. I think Steve is
handling
> it very nicely, and wish him luck.
>
> ObNote: I recently had a TP600's backlight start to die. The back of the
> machine said JULY 1999. After a few days, I got around to doing the web
> warranty lookup, and it showed out of warranty by *three days*. I called,
> talked to a nice fellow, who said he couldn't approve it, but to call back
> when a manager was on duty (I called at midnight EDT originally). (Yes,
he
> suggested that if I had a bill-of-sale it would change the date, but I
> don't, I inherited the device from a dead company, cheap.) I called back,
> got someone who wasn't interested. Called a third time, and that manager
> approved it. I had asked the first guy what the cost was if I paid for
the
> repair: $901. For a machine worth ~$400, tops.
>
> So, as Galaxy Quest says, "Never quit! Never surrender!"
>
> Cheers,
> --
> ...phsiii
>
>
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