Re: [Thinkpad] EZ Serv insanity -- happy resolution

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From: David Ross (ross_at_math.hawaii.edu)
Date: Fri Nov 08 2002 - 19:50:21 EST


> I am very pleased to say that IBM has done the right
> thing. Talking to the right people is always a good thing,
> and explaining a situation is always the best solution.

This is great to hear.

Too bad IBM is such a morass of addresses/phone numbers that ferreting out
the right contact resembles industrial espionage.
BTW, which division finally helped you?

Someone should let The Register know, so they can amend their story.

- David R.


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