Re: [Thinkpad] EZ Serv insanity -- happy resolution

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From: Rob Bell (RobDBell_at_netscape.net)
Date: Fri Nov 08 2002 - 20:00:14 EST


STeve Andre' wrote:
> I am very pleased to say that IBM has done the right
> thing. Talking to the right people is always a good thing,
> and explaining a situation is always the best solution.
>
> I will be exchaning machines with them at some point
> next week. This will give them the oppurtunity to really
> stare at my hardware and figure out what happened.
[snip]

So, are they exchanging machines temporarily while they service yours,
or is it permanent?

Rob


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