Re: [Thinkpad] Re: Hard drive troubles!

From: Bill - ThinkPads dot Com <bill_at_thinkpads.com>
Date: Thu Aug 07 2003 - 19:46:49 EDT

DFT should only work on travelstar and SOME hitachi drives..

*******************
Cordially,
Bill Morrow
(from NetFinity Server)
web page: http://www.thinkpads.com
bill@thinkpads.com
----- Original Message -----
From: "William Lueders" <w.lueders@mchsi.com>
To: <goretsky@adelphia.net>
Cc: <thinkpad@stderr.org>
Sent: Thursday, August 07, 2003 6:30 PM
Subject: [Thinkpad] Re: Hard drive troubles!

> Yea, that is what I thought too, then the 10gig went south
in the same
> fashion and threw that into a cocked hat. Not sure what
is going on
> now. Two disk drives and two different machines all doing
essentially the
> same thing. I am still wondering. I may try the Geeks
again or perhaps
> Toshiba. They would have the test facilities and could
eliminate this as a
> possibility. Thanks for the help and the thought. Cheers.
>
> At 03:39 PM 8/7/03 -0600, you wrote:
> >Hello,
> >
> >I think you hit on the problem in your original series of
testing. It
> >sounds like the 40GB 5400RPM Toshiba hard disk drive is
faulty. You
> >may wish to re-run the Drive Fitness Test Program again
(latest version
> >available from
http://www.hgst.com/hdd/support/download.htm#DFT) and
> >verify the problem report hasn't changed.
> >
> >Contact Computer Geeks' RMA department and explain the
steps you took to
> >isolate the problem and the results, including a print
screen or written
> >description of the error report from the Drive Fitness
Test software.
> >You may wish to emphasize the fact that the problem is
subtle and requires
> >extensive testing with manufacturers diagnostics for it
to show up, e.g.,
> >a simple FDISK and FORMAT will not be illuminating.
> >
> >Hopefully, they will give you a new, working hard disk
drive.
> >
> >Regards,
> >
> >Aryeh Goretsky
>

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Received on Thu Aug 7 19:52:38 2003

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