Re: [Thinkpad] IBM is FREAKIN AWESOME

Like I said, just hang up and call back
----- Original Message -----
From: "David Reid" <dwreid@hiwaay.net>
To: "'Bruce Markowitz'" <scosgt@worldnet.att.net>; <thinkpad@stderr.org>
Sent: Friday, August 15, 2003 12:42 AM
Subject: RE: [Thinkpad] IBM is FREAKIN AWESOME

> "instead of fighting with the moron, I just hang up and call back"
>
> HUH, this was a freakin' supervisor I requested after the first Id'git
that
> couldn't answer anything. I'd give anything to have recorded that
> conversation. I honestly couldn't believe what I was hearing.
>
> At least the tech at IBM understood why I held a flashlight to the screen.
I
> suspected that the system was booting up, I just couldn't see anything.
> Holding my Mag light to the screen I could see the Windows Start button
and
> menu when it popped up.
>
> When I told him what I'd found, he asked if I had a CRT I could hook up
> externally and even waited on the phone while I did it. When the CRT
worked,
> he abrubtly stated, I'm sending you a box to send the unit to Maybe Serve.
>
> To top it off, when I got it back... The FREAKIN' modem was left
> disconnected or disabled!!!!! And I'm too afraid to send it back in so I
> just keep using an old card modem.
>
>
>
> -----Original Message-----
> From: Bruce Markowitz [mailto:scosgt@worldnet.att.net]
> Sent: Thursday, August 14, 2003 12:03 PM
> To: David Reid; thinkpad@stderr.org
> Subject: Re: [Thinkpad] IBM is FREAKIN AWESOME
>
>
> That's too funny
> They told me the same thing about replacing the RTC battery on a 770! When
I
> get an idiot on the phone, instead of fighting with the moron, I just hang
> up and call back. Generally that solves the problem.
> ----- Original Message -----
> From: "David Reid" <dwreid@hiwaay.net>
> To: <thinkpad@stderr.org>
> Sent: Thursday, August 14, 2003 12:43 PM
> Subject: RE: [Thinkpad] IBM is FREAKIN AWESOME
>
>
> > Not to mention when I had to send in my A30p dor a bad system board
> causing
> > the backlight to go out. The May-B Serv idiot in Memphis told me that
> > holding a flashlight to the screen was attempting to repair the
> > machine myself thus voiding my warranty.
> >
> > Dave
> >
> >
> > -----Original Message-----
> > From: thinkpad-admin@stderr.org [mailto:thinkpad-admin@stderr.org] On
> Behalf
> > Of David Ross
> > Sent: Wednesday, August 13, 2003 5:45 PM
> > To: thinkpad@stderr.org
> > Subject: Re: [Thinkpad] IBM is FREAKIN AWESOME
> >
> >
> > > choice of failing 20GB HD/HD Controller/MoBo to Memphis on Thursday
> > > afternoon (they were under water for a few days the prior week), had
> > > it back with a clean bill of health and a 36.5 GB HD on
> > > Monday. Can't complain... anything but!
> >
> > Meanwhile, there's another person on the list who sent in a 12 gig
> > machine and only got back 10. The moral of the story - as ever - is
> > that when IBM is good, they are very very good; and, when they are
> > bad, ...
> >
> > - David R.
> >
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> >
> >
> >
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>
>
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Received on Fri Aug 15 01:00:50 2003