Re: [Thinkpad] warranty questions

If you buy a new machine from an authorized dealer, you can fax in the proof and the warranty will start then. by default it is the original ship date.
Something repaired in 2001 is almost for sure out of warranty.

-----Original Message-----
    From: "STeve Andre'"<andres@msu.edu>
    Sent: 3/1/04 5:26:34 PM
    To: "thinkpad@stderr.org"<thinkpad@stderr.org>
    Subject: Re: [Thinkpad] warranty questions
    
    On Monday 01 March 2004 05:17 pm, Donald MacQueen wrote:
> Hi
>
> i bought my 570e in late march 2001. i sent it to easy serv last
> spring because the display was flickering wildly -- it looked like it
> had lost all horizontal or vertical control. i think they replace the
> lcd.
>
> the problem has recurred. but when i call easy serv, they say my
> machine is out of warranty, and that the warranty starts at
> manufacture date which was 10/11/2000. is this right?
>
> they also have no record of last year's repair. what to do?
>
> if i try to repair this myself, what should i try first?
>
> thanks.
>
> written between screen flikers.
    
    It's news to me that the warranty starts when the machine was made.
    Thinking about it, that means if a dealer who didn't sell very well held
    onto a system for a year, that 3 year warranty on my A series unit
    would be a 2 year warranty for me? I don't think so.
    
    

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Received on Mon Mar 1 17:45:22 2004