Re: [Thinkpad] warranty questions

A series is only one year except for the P

-----Original Message-----
    From: "STeve Andre'"<andres@msu.edu>
    Sent: 3/1/04 5:26:34 PM
    To: "thinkpad@stderr.org"<thinkpad@stderr.org>
    Subject: Re: [Thinkpad] warranty questions
      On Monday 01 March 2004 05:17 pm, Donald MacQueen wrote:
> Hi
>
> i bought my 570e in late march 2001. i sent it to easy serv last
> spring because the display was flickering wildly -- it looked like it
> had lost all horizontal or vertical control. i think they replace the
> lcd.
>
> the problem has recurred. but when i call easy serv, they say my
> machine is out of warranty, and that the warranty starts at
> manufacture date which was 10/11/2000. is this right?
>
> they also have no record of last year's repair. what to do?
>
> if i try to repair this myself, what should i try first?
>
> thanks.
>
> written between screen flikers.
    
    It's news to me that the warranty starts when the machine was made.
    Thinking about it, that means if a dealer who didn't sell very well held
    onto a system for a year, that 3 year warranty on my A series unit
    would be a 2 year warranty for me? I don't think so.
    
        

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Received on Mon Mar 1 17:52:36 2004