Re: [Thinkpad] warranty questions

Donald, I emailed IBM because I couldn't find the contact info to correct mine, and this is a quote from its response:

To locate any warranty information for your machine,
       please visit:

       http://www-306.ibm.com/pc/support/site.wss/warranty/warranty.vm

       If you wish to have your warranty information corrected,
       please contact IBM Serv at 1-800-426-7378 select
       option 1 and 1 followed by the respective options
       pertaining to your request. They are available
       24 hours a day 7 days a week.

Deanna
dberman@4dv.net

----- Original Message -----
From: "Donald MacQueen" <dmacq@erols.com>
To: <thinkpad@stderr.org>
Sent: Monday, March 01, 2004 15:17 PM
Subject: [Thinkpad] warranty questions

> Hi
>
> i bought my 570e in late march 2001. i sent it to easy serv last
> spring because the display was flickering wildly -- it looked like it
> had lost all horizontal or vertical control. i think they replace the
> lcd.
>
> the problem has recurred. but when i call easy serv, they say my
> machine is out of warranty, and that the warranty starts at
> manufacture date which was 10/11/2000. is this right?
>
> they also have no record of last year's repair. what to do?
>
> if i try to repair this myself, what should i try first?
>
> thanks.
>
> written between screen flikers.
>
> --
> Donald
>
> Donald M. MacQueen [|]
> "All that is necessary for the triumph of evil is that good men do nothing."
> - Edmund Burke
>
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Received on Tue Mar 2 15:07:24 2004